IHTRCS Conference 2010 Nov

  • trends

    TEN FUTURE FORCES AND TRENDS – Professor Joe Goldblatt Queen Margaret University Edinburgh, UK

    By analysing the differences over a ten-year period in how the hospitality and tourism sector responds to economic stress, Goldblatt and Lee (2010) reveal troubling news about the forces and trends impacting the near future of the industry.

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  • baum

    THE FUTURE OF WORK AND EMPLOYMENT – Professor Tom Baum – University of Strathclyde Glasgow, UK

    This presentation considers likely impacts of demographic change over the coming two decades on the workforce and the nature of work in the hospitality and tourism sector. A global assessment of demographic trends points to a continuing decline in the rate of population growth and a consequent aging workforce.

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  • snowboard

    SPORTS TOURISM – Dr Adrian Devine University of Ulster, UK

    'Recent decades have seen the provision of sporting activities become an increasingly significant part of tourism' (Devine, 2009:10). Weed (2009) discusses how the growing popularity of sports tourism is providing established and emerging destinations with an additional vehicle to help them develop their tourism industries.

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  • diversity

    CULTURAL DIVERSITY – Ms Frances Devine University of Ulster, UK

    For hospitality and tourism organisations to value diversity, senior management in leadership positions must be committed to developing cultural competence among all staff. The commitment is focused when it is embedded in organisational strategy, as well as in the life and culture of the organisation.

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  • events

    EVENTS THAT WORK – Ms Heather Anderson University of the West of Scotland, UK

    This interactive workshop will explore event creation and design in hospitality. Ideas generation and selection exercises will be used, examining questions of design and operation;; visitor experience and quality issues. Participants will be able to experience a team driven decision-making technique drawing on creative thinking and operational management scenarios.

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  • reception-flowers

    BACK TO THE FUTURE? – Mr Bernie Quinn and Professor Russell Rimmer Queen Margaret University Edinburgh, UK

    The growth of hospitality programmes suggest an industry that is in robust health and with attractive options for individuals to make professionally oriented management careers in such an arena. Colleges and universities promote courses aimed at preparing managers for top-end hospitality outlets.

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  • beltane

    BELTANE FIRE FESTIVAL – Dr Cathy Matheson Queen Margaret University Edinburgh, UK and Dr Ross Tinsley HTMi, Switzerland

    There has been an increasing focus upon the evolution of festivals. A central theme is the relationship between festival growth and sustainable development, particularly within the tourism context. Changing priorities, particularly relating to tourism, can impinge upon sustainable festival practices.

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  • scotland

    WHEN INDUSTRY AND ACADEMIA WORK TOGETHER – Mr Trevor Laffin and Mr Bernie Quinn Queen Margaret University Edinburgh, UK

    Relationships between the worlds of academia and industry, in any context, are essential if either party is to gain from the mutual benefits that such relationships bring. This is particularly true in the context of the hospitality industry, where academia can provide industry with a range of resources, physical and intellectual, that will help to move the industry forward in the 21st century.

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  • culture

    ROLE OF DECISION MAKING – Professor Metin Kozak Mugla University, Turkey

    This study aims to explore how decision making styles influence the postpurchase evaluation of a cultural destination. The empirical study is supported through data from a sample of 400 individuals visiting Lisbon in December 2008. Study results reveal that vacation decision making is based on brand, quality and confusion over choice styles.

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  • solving

    TRANSFORMATIVE LEARNING – Mr Martin Jost HTMi, Switzerland

    Problem solving ability is a prized and sought after competence amongst contemporary hospitality managers. One commentator has challenged the norm though, in stating that hospitality educators are being asked to prepare graduates for roles in which they will need to "solve problems that don't exist yet" (McLeod 2009:33).

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